{"id":1358,"date":"2024-06-12T07:13:43","date_gmt":"2024-06-12T07:13:43","guid":{"rendered":"https:\/\/vitale.gotoweb.hr\/?page_id=1358"},"modified":"2026-01-13T15:32:52","modified_gmt":"2026-01-13T15:32:52","slug":"politika-povrata-novca","status":"publish","type":"page","link":"https:\/\/vitale.hr\/en\/terms\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"<p>Imamo politiku povrata u roku od 14 dana, \u0161to zna\u010di da imate 14 dana od primitka artikla da zatra\u017eite povrat.\u2028\u2028Da biste ispunili uvjete za povrat, va\u0161 predmet mora biti u istom stanju u kojem ste ga primili, neno\u0161en ili nekori\u0161ten, s oznakama i u svom izvornom pakiranju. Trebat \u0107e vam i ra\u010dun ili dokaz o kupnji.\u2028\u2028Za po\u010detak povrata mo\u017eete nas kontaktirati na info@vitale.hr . Ako je va\u0161 povrat prihva\u0107en, poslat \u0107emo vam povratnu otpremnicu, kao i upute o tome kako i gdje poslati svoj paket. Predmeti koji nam budu poslani bez prethodnog zahtjeva za povrat ne\u0107e biti prihva\u0107eni.\u2028\u2028Uvijek nas mo\u017eete kontaktirati za bilo kakva povratna pitanja na info@vitale.hr<\/p>\n<h4>Povrat i reklamacije<\/h4>\n<p>Kupac ima pravo vratiti elektri\u010dne ure\u0111aje u roku od 14 dana.<\/p>\n<p>Uvjeti povrata (samo elektri\u010dni ure\u0111aji)<\/p>\n<p>Proizvod mora biti vra\u0107en u stanju u kojem je isporu\u010den, uz:<\/p>\n<p>\u2013 originalnu ambala\u017eu<\/p>\n<p>\u2013 sve kablove, dodatke i dokumentaciju<\/p>\n<p>\u2013 ra\u010dun ili dokaz o kupnji<\/p>\n<p>Kupac snosi tro\u0161ak povrata, osim kod reklamacije.<\/p>\n<h4>Povrat sredstava<\/h4>\n<p>Refundira se samo cijena proizvoda. Tro\u0161ak dostave se ne refundira, osim ako je gre\u0161ka trgovca. Povrat sredstava izvr\u0161ava se u roku od 14 dana.<\/p>\n<h4>Reklamacije<\/h4>\n<p>Prijave na: info@vitale.hr<\/p>\n<h4>Izuzecio od povrata<\/h4>\n<p>Povrat nije mogu\u0107 za:<\/p>\n<p>\u2013 proizvode fizi\u010dki o\u0161te\u0107ene nepravilnim rukovanjem<\/p>\n<p>\u2013 proizvode bez originalne ambala\u017ee ili dijelova<\/p>\n<p>\u2013 proizvode o\u0161te\u0107ene nakon preuzimanja<\/p>\n<p><strong>Damages and Issues<\/strong><br \/>\nPlease inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.<br \/>\n<strong>\u2028<\/strong><br \/>\n<strong>Exceptions \/ Non-returnable Items<\/strong><br \/>\nCertain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.\nUnfortunately, we cannot accept returns on sale items or gift cards.<\/p>\n<p><strong>Exchanges<\/strong><br \/>\nThe fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.<\/p>\n<p><strong>Refunds<\/strong><br \/>\nWe will notify you once we\u2019ve received and inspected your return and let you know if the refund was approved or not. If approved, you\u2019ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.<\/p>","protected":false},"excerpt":{"rendered":"<p class=\"tx-excerpt\">Imamo politiku povrata u roku od 14 dana, \u0161to zna\u010di da imate 14 dana od primitka artikla da zatra\u017eite povrat.\u2028\u2028Da biste ispunili uvjete za povrat, va\u0161 predmet mora biti u istom stanju u","protected":false},"author":1,"featured_media":0,"parent":1352,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Politika povrata novca - Vitale d.o.o.<\/title>\n<meta name=\"description\" content=\"Politika povrata novca \u2013 Saznajte uvjete povrata i zamjene za neo\u0161te\u0107ene proizvode unutar 30 dana. 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